Terms and Conditions

Here is a professionally revised and branded version of the Terms and Conditions for London Design Agency, trading under Shard Global Ltd, to be used on your website www.london-design.co.uk:

Terms and Conditions
London Design Agency | A trading name of Shard Global Ltd
These general Terms and Conditions apply to all services provided by London Design Agency, a trading name of Shard Global Ltd (“the Agency”), unless otherwise specified in a separate signed contract or project-specific documentation.

1. Applicability
These Terms govern all work (“the Work”) commissioned by any client (“the Client”), whether instructed verbally or in writing, based on an estimate provided for a specified number of hours required to complete the Work. Any deviations from these Terms must be agreed in writing and signed by an authorised representative of both the Agency and the Client.

2. Scope of Work
The Agency shall undertake and deliver all services as agreed with the Client, for a fee calculated at the hourly rate outlined in the estimate or agreed scope.

3. Fees
• (i) The hourly rate shall be as set forth in the estimate provided to the Client.
• (ii) Any estimates regarding total project costs are indicative only and not binding.
• (iii) Estimates remain valid for 30 days from issuance.
• (iv) Additional charges may apply for changes or additions requested by the Client after acceptance of the estimate.

4. Payment Terms
• (i) Invoices shall be issued in GBP (£), and payments are due in accordance with the invoice terms.
• (ii) Late payments may incur interest charges at the statutory rate.
• (iii) All intellectual property and deliverables remain the property of the Agency until full payment is received.

5. Software and Licensing
Upon full payment, the Client will be granted a non-exclusive, worldwide licence to use any proprietary software created by the Agency, solely for use in the intended project deliverables. This licence excludes:
• Proprietary Agency Software
• Third-party licensed software
• Open-source components under GPL or similar licenses
The Agency shall ensure appropriate usage rights are secured for any third-party software used.

6. Intellectual Property & Copyright
Provided full payment has been made:
• Copyright and intellectual property in all creative work (including designs, artwork, layout, photography, and content) created specifically for the Client will be transferred to the Client.
• The Agency retains the right to showcase completed work in its portfolio or for marketing purposes.
• Unless otherwise agreed and paid for, copyright in stock photography, third-party materials, and other pre-existing or generic resources shall not be transferred to the Client.

7. Confidentiality
Both parties agree to treat all confidential business, technical, and marketing information received from the other party with the highest level of confidentiality, both during and after the term of engagement. This clause shall not apply to information that becomes publicly known, is required by law to be disclosed, or is necessary for proper delivery of the Work.

8. Warranties and Indemnities
• (i) Estimates and proposals are provided in good faith, based on the Client’s information at the time. Outcomes are not guaranteed.
• (ii) The Agency warrants that original creative works delivered will not knowingly infringe third-party UK copyrights.
• (iii) The Client warrants that all materials and content provided to the Agency are free of legal restrictions, including copyright, libel, or defamation.
• (iv) Each party shall indemnify the other against liabilities arising from breach of these warranties.

9. Limitation of Liability
Nothing in these Terms shall limit liability for death, personal injury caused by negligence, or fraud. Subject to this:
• (i) The Agency’s total liability under any project agreement shall not exceed £10,000.
• (ii) The Agency shall not be liable for indirect, consequential, or loss of profits or contracts under any circumstances.

10. Termination
Either party may terminate the Agreement with written notice if the other party commits a material breach and fails to rectify it within 28 days of notification. Upon termination, the Agency shall return all paid-for deliverables and materials to the Client.

11. Variations
No changes to these Terms shall be valid unless agreed in writing by both parties.

12. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales. All disputes arising shall be subject to the exclusive jurisdiction of the English courts.